Contact
- Email: info@urbndesigns.shop
- Phone: +61 7 3096 0436
- Address: Lvl 2, 76 Skyring Terrace, Newstead, QLD, AUSTRALIA
Below you will find a few of our frequently asked questions about our shipping policies and timelines.
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Where do you ship from?
Our Products are sourced from manufactures and other suppliers located in various locations. Due to the fact we ship from multiple warehouses, please be aware your items may ship separately if you ordered more than one - this ensures you get your items as soon as possible!
Where do you ship to?
We are currently shipping to Australia only, however we have plans to expand to more countries by the end of this year!
Do you offer bulk discounts?
Yes! Please use our contact form below to tell us about your needs and we can determine if you qualify for a further discount.
How long does it take to process my order?
Your order will be processed within 1-2 business days.
How long will it take for my items to arrive?
It usually takes between 7-20 business days for your items to arrive. As you may be aware, supply chain issues are impacting the delivery of all products worldwide - please be aware that these are factors out of our control which may impact delivery time frames.
Didn't find your answer above? Complete our contact form below and we will get back to you ASAP: